Legal Terms

Terms of Service

Please read these terms carefully before using our AI agent platform services.

Last updated: October 21, 2025
Agreement to Terms

By accessing and using EmployAIQ ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

These Terms of Service constitute a legally binding agreement between you and EmployAIQ regarding your use of our AI agent services, platform, and related features.

Service Description

EmployAIQ provides artificial intelligence-powered virtual employees and agents that can handle various business tasks including customer support, sales, operations, and more.

Included Services

  • • AI agent creation and customization
  • • Multi-channel deployment
  • • Analytics and reporting
  • • Integration capabilities

Service Availability

  • • 99.9% uptime guarantee
  • • 24/7 technical support
  • • Regular updates and improvements
  • • Scalable infrastructure
User Responsibilities

Account Security

  • Maintain the confidentiality of your account credentials
  • Notify us immediately of any unauthorized access
  • Use strong passwords and enable two-factor authentication

Acceptable Use

  • Use the service only for lawful business purposes
  • Do not attempt to reverse engineer or hack the platform
  • Respect intellectual property rights
Payment Terms & Billing

Subscription Plans

  • • Monthly and annual billing options
  • • Automatic renewal unless cancelled
  • • Pro-rated charges for plan changes
  • • Usage-based pricing for overages

Payment Processing

  • • Secure payment processing via Stripe
  • • Major credit cards accepted
  • • Invoicing available for enterprise
  • • 30-day payment terms for invoices

Important: Failure to pay fees may result in service suspension or termination.

Intellectual Property Rights

Our Rights

EmployAIQ retains all rights, title, and interest in our platform, technology, and proprietary algorithms.

  • • Platform software and code
  • • AI models and algorithms
  • • Trademarks and branding
  • • Documentation and materials

Your Rights

You retain ownership of your data, content, and configurations while granting us necessary rights to provide the service.

  • • Your business data and content
  • • Custom agent configurations
  • • Generated conversations
  • • Analytics and reports
Limitation of Liability

To the maximum extent permitted by law, EmployAIQ shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.

Disclaimer: Our AI agents are tools to assist your business operations. You remain responsible for all business decisions and customer interactions.

Termination

By You

  • • Cancel anytime from your account settings
  • • 30-day notice for annual subscriptions
  • • Data export available for 90 days
  • • No cancellation fees

By Us

  • • For violation of terms
  • • Non-payment of fees
  • • Illegal or harmful activities
  • • 30-day notice when possible
Contact Information

If you have any questions about these Terms of Service, please contact us:

Email: legal@aiagentplatform.com

Address: EmployAIQ, Legal Department

Phone: +1 (555) 123-4567

Business Hours: Monday - Friday, 9:00 AM - 6:00 PM EST

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